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We carry out extensive quality checks before we issue results. However, you can submit enquiries about results if you would like us to check the results for particular candidates.
We offer a range of enquiries about results services depending on the type of check you would like us to make.
There is an administrative fee for each enquiry. Details are in our fees list which is available from the 'My Messages' section of CIE Direct. We will not charge the fee if the enquiry leads to a change to the syllabus grade.
You should submit any enquiries about results through CIE Direct. The following step-by-step guides and video will show you how to do this.
• All the components you want us to review for a candidate within the same syllabus must be submitted at the same time. We cannot accept additional component enquiries for the same candidate and syllabus at a later date.
• For each candidate, all the components in the syllabus for which an enquiry is being submitted must be for the same service. For example, you cannot request a Service 1S for one component and then a Service 2S for another component if they are components of the same syllabus.
Enquiry about results guide (UK)
Enquiry about results guide (International)
VIDEO: Making an enquiry about results on CIE Direct
If you would like to appeal against the outcome of an enquiry about results, a two-stage appeals process is available. Follow the procedures outlined in the Cambridge Appeals Regulations and Guidance.
Cambridge Appeals Regulations and Guidance (2016)